FREQUENTLY ASKED QUESTIONS
WE ARE CONTINUALLY IMPROVING OUR CUSTOMER SERVICE
In this section, we listed the most common questions that always arise before the development of any 3D project. These questions covered trust & confidentiality, pricing, cost, timeline, work methodology, payment method, etc.
If you are interested in working with us and still have any questions, do not hesitate to call us and we will solve it as soon as possible in the most effective way.
LET’S ENJOY WORKING TOGETHER WITH AIMIR.
A professional, serious, and honest relationship is always the fundamental for a healthy, mutually beneficial cooperation. That is why, to avoid confusion and ensure that everything is developed in the most effective way, we make sure that all processes of 3D visualization are completely clear between both parties, minimizing any potential inconveniences that may arise in our professional relationship.
“AIMIR CG has provided our firm with many high quality renderings in a timely manner. Communication and direction with AIMIR CG is extremely accurate, and we look forward to continuing our cooperation in the future. ”
Client reviews like this one are what makes us improve and strive every day to get the best results in every project we do.
How do we start?
and then we will advise you in a quick and professional way to analyze and resolve all the issues that may arise, and develop a budget shortly without commitment. If you are interested in our proposal, we will then be ready to start… Now you could send us an email to firstname.lastname@example.org or call us at +86-13726857655
What information do you need from us to get started?
Do you have an office in our city? Can you send someone to our office for a preliminary discussion about the project?
You needn’t have any qualms in this regard, as we will establish the best possible online communication channel with you.
How can I guarantee the security of my data?
How do you work with a company in another country/city without having any direct meeting?
Can I get any client references?
Do you have any recommendations/reference from working on this specific type of project?
Who owns the render after it is completed?
How much does it cost?
You will be receiving our professional feedback within 24 hours for a free estimated proposal.
How much time would it take to finish my project?
Rendering: typically 3-5 days per 1-2 images.
Animation: typically 1-2 weeks per minute.
Virtual Reality: typically at least 4 weeks per project.
AIMIR can assure that we have the capacity to generate 3D visualization projects in truly reduced delivery times with the best quality in an efficient way. Naturally, we would like to have advanced notice for rush jobs. Talk to AIMIR and we will discuss the needs of your project and adjust the deadline to your needs.
What’s your payment method?
How do you accept payment?
What is your work methodology for visualization?
How do you handle feedback?
What software do you use?
What file types can you accept?
Will we get to see the work you are doing before the final product?
Model stage – to be certain we create the correct architectural geometry and for view verification that cameras are there where you want them
Render stage – all lighting and finishes in place
Elaboration – all of your redlined revisions executed
Production – the final high-resolution file
Many times, we find that once clients see their drafts they will want to make leaped revisions beyond the present stage, thus we will remind them just focus on what we should pay attention to. And of course we are happy to do a few rounds of revisions during the process, revisions within reason are already included in all of our estimates and it will be much high efficiency if the client can reply in a timely manner.
What if our plans change after you have started rendering?
What are the means of communication that you resort to?
How does the project file achieve exchanging?
For any file that has a small size of 10Mb or less, you can send it as an email attachment. Else you can use third-party applications like Dropbox, Wetransfer, or your FTP through which sharing of large files is possible.
AIMIR → You
We commonly use Janguoyun (Aimir Company Brochure 2018) as third-party applications medium of transfer. The link will be provided to you, through which you can easily access and quickly download the files directly. Dropbox and Wetransfer could also be used as per the client’s convenience.
What final high res size of image and video can I get?
What type of files can we receive the final production in?
Animations: any movie file (.MP4, .MOV, .AVI, etc.)
Virtual Reality : can be applied to Windows or IOS system as per requests by clients